Realtor Frequently Asked Questions

- Are there per message or per lead charges?
- How do I get notified of leads?
- Do I have to buy signs from DriveBuy?
- How long does it take to get my signs?
- Can I send pictures in the message?
- Are there extra charges for the Mobile Flyers and Pictures?
- Are ad codes reusable?
- What does it cost my customers for the use of this service?
- How do I update my ads?
- What happens when a property is sold or leased?
- Do I have to pay for Ad Codes I'm not using?
- How can I follow up on SMS (Text message) inquiries?
- Is the service available in Canada?
- Why should I chose DriveBuy to market my lisings?

Q. Are there per message or per lead charges?

A.There are no per message or per lead charges. Each Ad Code is leased per month. You can add more codes at any time, as well as deactivate codes if you don't have enough listings. The monthly code lease will be charged if the code is active at any time during a calendar month.

Q. How do I get notified of leads??

A.DriveBuy Lead Routing can send you notification to your cell phone via text message and/or email. You can also route the leads to a different agent or an admin. Leads can also be imported directly into your Outlook contact list.

Q. Do I have to buy signs from DriveBuy?

A. No. You can use your own sign vendor if you like. Just select "Make my Own" as the Sign Type when you sign up. We recommend you check pricing with your sign vendor. Many times DriveBuy can provide better pricing and faster service for signs.

Q. How long does it take to receive my signs?

A. Text message signs and sign riders usually ship within 5 business days via FedEx Ground from Austin Texas.

Q. Can I send pictures in the message?

A. Yes. Every text message response has a SmartLink which can show photos and more detailed property information. Try out the demos and click on the link at the end of the message to see it in action.

Q. Are there extra charges for the Mobile Flyers and Pictures?

A. No. You ony pay the $8 per month per Ad Code for each active Ad Code. Mobile Flyers are provided with the service at no additional charge.

Q. What does it cost my customers for the use of this service?

A.DriveBuy Technologies does not charge your customers to use the service; however, their mobile service provider may charge them a small fee depending on the individual's rate plan.

Q. How do I update my messages?

A.You can update your messages immediately and at any time by logging into your mobile marketing portal on drivebuytech.com.

Q. What happens when a property is sold or leased?

A.Go get your sign and place it on another one of your properties. Let DriveBuy help you market that property too! Just remember to update your listing details in your mobile marketing portal on drivebuytech.com to reflect your new listing.

Q. Are ad codes reusable?

A.Yes. The ad code is assigned to you and can be reused for any listing. Simply move the sign and update the ad text in your mobile marketing portal on drivebuytech.com .

Q. Do I have to pay for Ad Codes I'm not using?

A.Absolutely not. You can deactivate selected property codes online. We have a password protected area on our website specifically for this purpose. When you get a new listing, just update the ad code with the new property info and put out the sign. If an Ad Code is not active during a calendar month you won't be billed the $8.

Q. How can I follow up on SMS (Text message) inquiries?

A.You will be notified via email and/or sms when each lead comes in. You can contact the prospect by phone or text at that point. All activity for each property code is available in downloadable report form from your marketing portal on the DriveBuy website.

Q. Is the service available in Canada?

A.Currently the DriveBuy service is only available in the US.